I've gotten in touch with the MTS team and they're saying that it's being addressed internally. We've lost out on hundreds of dollars GMV in the meantime so crossing fingers they'll solve it rather sooner than later
... View more
Hey all, I'm the founder of a P2P marketplace for digital products. Think eBay, but exclusively built for trading digital goods. About a year and a half ago we integrated PayPal into the marketplace so customers could pay sellers directly, P2P with no hold of funds, after which the customer would automatically gain access to the content they purchased. During our integration we found out about PayPal Commerce Platform (back then known as PayPal for Marketplaces / PayPal for Partners), but despite our best efforts we've never been able to gain access. The problem is that we've now processed dozens of thousands of dollars, with no ability to take a platform fee per transaction, so no revenue. We've: Filled in this form numerous times: https://www.paypal.com/us/webapps/mpp/partner-program/contact-us - nobody ever contacted us Contacted PayPal well over a dozen times, all support answers varied and were vague. Are enrolled in the PayPal partner program, with our Partnership Level being "Member" (https://www.paypal-partnerprogram.com/s/my-account) https://developer.paypal.com/developer/accountStatus displays our account type as "Business" with full permission to everything except for live bulk payouts. I have been in touch with the Senior Partnership Manager for Northern Europe. He tells me that I'm in the partner program, and so should have access. The docs say that I need to become an 'approved' partner. Contacting support for partners tell me something else entirely. We're still getting a 401 Unauthorized error when trying to utilize PPCP APIs. Who can help us?
... View more