Go through the chat. Make sure you have a printout with tracking number, name and address where the package went. That’s what I did. Just got notice my money was being refunded.
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I just got notice my money was being refunded. I went to UPS. Got a printout with tracking number, name and address where the package went. I sent was on chat with virtual assistant. I had filed an appeal. When they got it, they decided in my favor. Good luck.
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I went to the local UPS shipping store. They gave me a printout showing who the package went to with the tracking number. I sent it to them by the virtual assistant. Just go email saying my money was being refunded.
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My case was closed. I filed appeal. Called UPS. Was told package was delivered to someone else. Sent message to PayPal. Was told needed proof. Emailed UPS. No help. This morning I went to local UPS store. They gave me printed proof showing where the tracking number and address and name where it was delivered. Went back on PayPal. They’re now opening the case back up to be reconsidered. Hope they’ll respond soon. I really gave them what I thought about what they were doing.
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Did you get something from UPS showing that the package wasn’t for you? I am waiting to get something in writing. When I first contacted UPS they told me package went to someone else. PayPal said I had to have something to send them.
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I am doing an appeal. Waiting for UPS to send me proof that the package wasn’t mine. As soon as I get that, I’ll send it to PayPal in order to get my money back.
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