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I also had a similar email, reduced rom £5k to £4.75k so not much of a decrease. There are a couple of threads on here one saying people were informed incorrectly and that they were escalating this to a separate team. The reason I say this is my “new limit’ was meant to start today. However after logging in I still have the old £5k limit on my account. So the question that needs asking is anyone else in they same boat? Stay safe All.
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Hi All, I had an email today telling me of a decrease, Always pay on time also use it quite a lot but its always paid in full before the 4 months interest free is up. Told an advisor when i spoke to them that i can't make a big purchase now (not that i was going to ,but maybe in the future) due to the limit decrease. So their loss really. (they haven't made a penny off me in interest so every cloud and all that!)
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