Ordered an item from Okbuynowshop 28th April , was told via email ( after I’d chased it up) it had been shipped, kept contacting them as item never turned up, got excuses of ... can’t find your order, send screenshot of proof or item and payment, can’t find your name, can’t find your email address! Re sent all the above, they still can’t find my order. Emailed and asked for money back, and they can’t find me or my order / payment. So I let PayPal know, now I’m getting emails very a the PayPal dispute way, today they want me to wait 2/3 days while they contact shipping company and to please reply. Iv sent a reply but don’t think it’s been sent as Iv no notification of it being sent neither is it appearing in the PayPal dispute feed. Anyone out there can shed any help why this has happened about the loss of order and my details. Website is still trading on Facebook, and bears are getting to their customers as reviews are just days old. Help!!
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