I purchased an order through Topshop who normally don’t charge you until the order was shipped, however my bank charged me at the time. When they then tried to take the money it failed, and it shows as a refund on my paypal summary but I never received the refund. I have since returned some items and am due a refund, however it hasn’t been processed on my paypal as the order is already showing as refunded. I can’t call Paypal, or topshop due to their lines being closed, and my claim in the resolution centre was rejected. Any help would be appreciated.
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