I purchased and item off their website: Sharkeshop I’m the beginning of December. I didn’t receive anything until the end of January, and it was on half of the product (which I could not use without the other half.) I called PayPal and told them what happened and they said that Dongguan said they are not sending the other half, and to return what I had received for a refund. I mailed that item back January 29th and here we are in May, and I still do not have my money or what I ordered. The company is claiming they never received the order since there is no tracking number outside of the country. PayPal is believing them, and not me. I also sent PayPal a snapshot of the custom form and proof of payment.
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