There is a clause in the user agreement that prohibits class-action suits, and also forced you to arbitration if you have a legal dispute EXCEPT for small claims cases. I have been working on getting a response from Paypal for days - it's the principle, not the money at this point. I plan to file a small claims case against them. This will cost them court fees and my legal fees for what seems to be a slam-dunk (I have a legal degree, so I'm not crazy). I would also encourage you to reach out to your state's AG office or Department of Justice. Many have Consumer Protection departments, and they bring multi-state claims against companies like Paypal who do not honor their consumer protection clauses. My experience wtih Paypal so far - they tried to lie to me about what is in the user agreement, telling me something was in there that was not - to get me to drop my dispute. They unilaterally ended my chat so they did not have to continue responding to my questions. They now refuse to respond to my chat at all. They told me someone who call me (last week) within the day and no call was received. They are avoiding what they know to be a scam AND the website is apparently still operating. Legal action should be aimed at Paypal, not the seller, who is essentially untouchable. I also suspect Paypal has been removing some of the community chats about this, which even more deceitful.
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