I didn’t use PayPal credit and was not eligible for PayPal protection. I got a refund, but it took 3-4 weeks. Not sure what process you went through, but I originally filed an unauthorised transaction dispute, then had to change it to goods not received, which caused all the problems. I got through to an agent via the messaging system, they referred me, it all took time, but I got there in the end.
... View more