Hi can anyone help me I sell items on ebay and for small parcels I have been using Hermes. For small parcels they charge £2.85. On Friday 1st may I paid for 2 small items to be delivered using the Hermes website. The total cost was £5.70 On my First attempt at payment online I received an error message saying payment unsucessfull. I retried seconds later and it was processed. When I checked my paypal, through which I pay my hermes account I found out I had been charged twice! I have attempted to contact Hermes by phone and at the moment I have been kept on hold for over 2 hours. Its not the first time I have had a failed attempt at payment with the Hermes website and I am now wondering how many other times I have been charged twice. What can I do to get my money back if hermes will not answer the phone. Its only £5.70 but I am so annoyed at this scam Can anyone help Regards mark
... View more