After being very upset about the same situation I decided if all of us stop using the service because they did not want to invest and having a remote customer service team, but yet want to put holds on our money they are essential service this is unacceptable please close your PayPal account as soon as possible. I will do the same spread the word and the only way we will make a change is if we put these kind of companies out of business... And I bet you they took the small business loan
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