On 04/22/20, I ordered 20, "GENUINE" 1 oz, SILVER, 2020 dated, Australian Koala coins for $178.99. As soon as the order went through, their Web Site disappeared. At no time did I believe I was dealing with, nor was it identified as a Chinese entity. The coins were late arriving as was their E-mail response to my checking. I initiated a complaint with Pay Pal and I got a tracking number... When they finally arrived.. the coins were dated 2015 and were obvious counterfeit (silver is NOT magnetic). I E-mailed them my complaint; requesting a 100% refund of my purchase price, as per your Guarantee that the items delivered would be as ORDERD. . I advised upon my receipt of my refund, I will gladly return your Metal Disks to you and if required pay shipping. There response was to first offer me a 10, 15, 20% refunds and finally a $45 refund. Having requested a full refund and am currently in the Resolution stage with Pay Pal. Of note, once they received my last E-mail, they "almost" offered a refund, assuming I hop through all of their shipping requirements. I'm hopeful, but pretty sure this is a loss
... View more