Hi there Thanks for your answer, this appears to be the only way, but its done now so that emergency is over. I'm just getting some further advice concerning developments, I'll post again when that comes through. Well deserved Kudos. Thanks again and cheers for now.
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As per my original message. Authentication process Why ONLY A MOBILE ?. Why no option to have a code sent by email, or landline as they do have that option, but have decided not to allow it. It MUST be a mobile. Clearly this is nothing to do with security, rather access to people personal lives. My landline and email have long been accepted by paypal, but at the time of its conception, few had a mobile beyond something basic and without internet access. Now ther vast majority use them. Few use a desktop, most use a mobile laptop or smart phone. In the authentication page it 'make the attempt' to contact the landline, but as pointed out it must be a mobile number, so why have the call lindline there at all ?, is it to exacerbate, or frustrate and thus force the user to add something as personal now as the number of their smartphone EG I managed to change my password for pp without logging into payal. So anyone with my email/password has full access to my PP account. A verification via text on the mobile, well I can add that mobile number without logging in, and I can buy a cheap mobile for a tenner. This then allows me FULL ACCESS to this pp account. Paypal want my mobile number so they can send me things I likely dont want. As I saw when I did eventually find the solution, which was adding the mobile(without logging in to anything) I logged in this morning to find a message suggesting I should download their paypal app. This is the entire reason for adding the mobile number. So take note boys and girls and change your email password to something even the military cant break, because with that anyone can easily gain control of your paypal account, and any other banking that is linked to. Some bloke from the far east, or wherever can make my account theirs, and despite my UK address, and linked UK phone number mean not a thing. All can be changed, and theres not a thing you can do about it as there is no way that can be picked up on. Maybe this is a heads up for paypal, to take note of address changes on accounts, and to flag up when details move outwith the UK. It would be prudent for PP to phone to confirm, using the long standing details of a landline, which is linked to the UK address and nowhere else, rather than to a mobile anyone can buy for a tenner and add to PP account details. Sorry, I just see problems here. Im security conscious. I think ive already shown that the email details are more important to the account holders security than anything we have in Paypal. Thanks all. Its been real.
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On attempting to log in, a page opens asking me to authenticat my accoount, and then attempts to call me on my supplied land line phone number.
Despite pressing this 'Call' butted many many times the attempt to call lasts seconds and will not connect. I have tried to 'authenticate' over a few days and each and every time it fails to connect to my telephon.
I can assure you that this number is current, and everyone from family to friends are using it near daily, but not paypal, who seems unable to connect.
This means I cannot buy on ebay and pay with my linked paypal account, nor can I sell as I am unable to log in the manage those funds.
As such, there is little point having an ebay, or paypal account for that matter, as I cannot also buy from any other sources online.
I feel I have little option but to close my ebay account, as any fees incurred I cannot access, even to paypals fees. As such, by closing my ebay account I have held, and in good standing, for a sum of 13 years, which is also the time I have held the linked paypal account, I would also have to close my paypal account, which is now impossible as I cannot access it to close it.
Currrently, as sin right now this minute, while im typing this, i am trying to pay my final and total fees from my ebay account, but yes you've guessed it, I cannot log in to paypal to complete this payment. All leads to a screen that cannot be acted on, as in no button to continue can be pressed,as the page itself is preventing it.
Currently I now own ebay £13.99, but due to this I cannot complete it. Not sure how understanding Ebay are going to be, but I've screenshotted everything, and should this become a legal issue I have no doubt it would rule in my favour, for such a paltry amount.
If paypal are unable to complete the authentication be actually completing the call, that has been attempted multiple times, I ask that could you supply me with a direct telephone number or email address and I can request the account be shut from there.
This is completely unacceptable as I cannot have a paypal account that is dormant yet still open. This is a security risk, and as of tomorrow Im contacting my bank to block all future transactions that appear linked to this account, as those cannot be attributed to myself.
I would like to hold on to both my paypal and ebay account, but paypal appear to have deemed this impossible.
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