UPDATE: After a few months, I decided to file an appeal to this case. I tried following Paypal's instructions for doing this, but the instructions did not align with the actual web site layout. I do not think there is a way to do this on their web site, so I called them via telephone. The representative was very helpful and filed the appeal for me. Only a few hours later, I received a full refund. Thank you Paypal.
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I have the same problem with elishops.com. They took my money through Paypal, but never sent me a confirmation email or tracking number as posted on their website. The order is still in processing the last I checked, and they will not return any of my emails. I filed a dispute with Paypal so they could reverse the charges before the seller closed his accounts, but they unbelievably sided with the seller. The website is now taken down so I cannot check order status anymore. I still have not received my item. I am very disappointed with Paypal colluding with fraudulent sellers and not protecting buyers.
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I have a similar problem with elishops.com. They took my money through Paypal, but never sent me a confirmation email or tracking number as posted on their website. The order is still in processing the last I checked, and they will not return any of my emails. I filed a dispute with Paypal so they could reverse the charges before the seller closed his accounts, but they unbelievably sided with the seller. The website is now taken down so I cannot check order status anymore. I still have not received my item. I am very disappointed with Paypal colluding with fraudulent sellers and not protecting buyers.
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