Wow, after months of trying to get buyer's protection help from PayPal with no luck, I am finding many similar scams from the Brevillecoffeemaker.com (and other companies). Same response from PayPal - exactly. I spent weeks trying to inform them that the seller was a scam artist -- hoping they would shut him down and possibly prevent other customers from having the same experience -- with no luck. It's especially frustrating that I alerted them immediately in early April, and other people have been scammed since. It's beyond discouraging that PayPal claims they have buyer protection but do absolutely nothing to protect buyers in the case of this kind of fraud. They have most recently rejected all of my emails from UPS (proving that the package was never addressed to me, sent to a different address, and weighed a fraction of what it should have), and told me that I need to file a missing package report with my local police. How are the scammers getting hold of the UPS tracking numbers? I'm interested to see that they need to see a "trending" of reports in order to do something -- but I'm finding the same complaint in several places on this forum, and PayPal has yet to help in this matter.
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