Hi community, hope you’re all well in these unprecedented times! Unfortunately though i have an issue with a sale to add to my worries. I sold a jacket through goods and services to a buyer on Saturday which amounted to £400 (not cheap), shipped the item yesterday special delivery which meant it got there this morning & so the buyer has received the item & is claiming for an item not described on an apple laptop (when the sale was for a jacket), Now we were messaging on depop about the sale etc so I have proof that it was for a jacket & not an apple laptop which they’re claiming it was for but to add too that the buyer is claiming that the laptop wasn’t received & that box which I had sent was full of old rags. As a trusted seller on all platforms on which I sell items I’m definitely being scammed here so could do with some advice on the best way to go forward please.. Kind regards, Sam
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