Hi everybody, I got scammed by a seller Shenzhen Soweway International, and now their website has been deleted. When i first purchased from their website, they said that tracking will be available as soon as the item ships in 3-5 days. They sent me tracking 10days after purchase, stating "preparing for shipment 3-17-20". I contacted the seller daily after that as to why shipping hasn't moved, they did not respond. I escalated to Paypal to resolve, and 2 weeks later paypal just sent me the same tracking number the seller already provided me. By April 5th, the package actually boarded a flight and was on its way to my home, great. I received the package last night and it is NOT WHAT I ORDERED - SCAMMED lights that did not match the description, or anything of that nature as they had stolen the details off of a manufacture's website. -Now PayPal has closed my Problem report, and I am unable to submit a new problem report for being deceived by the seller. -What would be the best action to go from here as PayPal is not allowing me to submit a new claim as the order has been delivered and closed under a previous claim (that was logistics related). -This is not the best time to be out $160, I want a refund but its like the seller didn't even exist to begin with since they deleted their entire website
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