I'm in the same boat as you my friend, I personally think there is more to this than meets the eye! They are clearly up to something dodgy!
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I feel very sorry for your circumstances my friend, I'm in the same boat in regards to paypal limiting my account for no good reason! What they are doing to customers right now is disgusting, nothing less! I get that covid19 is causing call centres to shut etc... BUT if Paypal cannot provide a customer service to their customers who's accounts they are limiting and denying them access to their own funds then they should NOT limit peoples access to their account! They are basically limiting our access to the money we so badly need and then simply ignoring us by hiding behind the covid19 sututation.
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They don't care I'm afraid, I'm in the same situation as you, this might help you though... I managed to get through to live chat and they told me to write up a document and upload it detailing why I couldn't provide a receipt and why, but who knows when they will get round to reviewing it!
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I do not know my friend, I am in this process myself and waiting to hear back, if a bank did this they would be held accountable.. but paypal are not regulated and can make up their own rules! Its disgraceful.
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Your company had the audacity to immediately deny us access to our funds, so can you immediately give us access once we give you the proofs you are looking for? No you will make us wait weeks and weeks giving the evidence from posts from other customers on here.
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Unfortunately no one will help you here, all you can do is try to resolve what they are asking of you and hope they get round to lifting the limitations sometime this year.
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So basically your going to hold up a crystal ball on whether or not people are dodgy? Iv seen many posts on here where people are reporting actual scams and you do nothing? Your basically throwing your ridiculous "user agreement" terms to hold on to everyone's hard earned money!
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