Hi, need some help. Scammer first file a did not receive request item claim on paypal. that's after i offer a return and refund on ebay. the scammer then went straight to paypal to file the did not receive request, after i uploaded my evidence for proof of shipment, the scammer then change to claim to item not as described before paypal came down with a decision, what can i do at this point, i uploaded proof of delivery and item condition during the first time around, if i upload the same evidence will that even matter, right now there is no phone support, i can't talk to anyone, if i loose this case its $600. can someone please help me and advice me, also i have until may 1st to reply, will paypal just shut the case down before i decided what to do?
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