hello i recently found a payment sent to someone i don't know from my paypal account. The person who the money was sent to is an unrecognized name and a fake email that seems as though it is a hacker or scammer. i tried to open a case for it but the case came back negative with paypal saying they cannot do anything at this moment because they payment was authorized but i am the owner of my account and know that i have not authorized a payment to someone under that name. Is there anyway someone can help me so i can get a full refund because it seems as though paypal doesnt care about its customers. and the customer service number is currently closed due to Covid-19 virus so please someone help me.
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