Hi, I have a dispute which has already been judged in my favour and refunded - but this was on only part of the payment for multiple items. The rest of the items are now with me and are unacceptable, so I need to open another dispute on the same transaction for the rest of the money. However, you can't revisit a transaction and report a second dispute on it as it's marked as resolved. To give you a clue of the sums involved, I've received back $59.95 of $319.75 so I'm keen to see the rest of it. The virtual messaging service can't answer the question and there seems to be no other way to get through to Paypal to reopen the transaction.
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