I have the same problem - only difference is that I didn't went that far as you did with telephone support. And as far as I read on Community there are loads of people with the same problem. My guess is PayPal WILL NOT change. Why? Because it is so big it doesn't have to change right now. Why it would give up an extra income if it doesn't have to. I plan to create Revolut account and channel money through it.
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