Hi, So I was refunded from a hotel back through PayPal on the 19th march - the PayPal transactions overview shows the refund having completed but the balance is zero. I have been on the phone to the bank all week and as the original card is no longer in existence (as I switched bank accounts at the start of march doing the 7 day switch) the bank has said it is nothing to do with them and they don't have the money. The only place the refund is showing to have gone through is on PayPal. What do I do? thank you,
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