Please try to file an internet crime complaint like another poster suggested here:
https://www.ic3.gov/complaint/splash.aspx?
I just did and provided all the emails, from paypal with the info of seller. I disputed also with my credit card company, and they refund your money temporarily, and then contact the seller. Which they did with me. After they did, this Nguyen <removed> responded with fake UPS tracking numbers showing it was delivered with hours of origination, on a specific date/time which cannot be verified with my security camera footage. Because they list a fake person as signing for my package (Otero) it is enough to supposedly prove the package was delivered when no one ever came to my door. I'm hoping my credit card company doesn't reverse the refund, if they feel the seller delivered the package even though they did not. UPS says to check with my neighbors to see if "Otero" or anyone else signed for the package. I've known my neighbors, who also have security camera at their doors, for more than 20 years and no person signed for any packages on the date/time listed on the email. It seems very convenient that this person can put in fake information and trick the system so easily. I filed a complaint at above address to see if this person can somehow be investigated and stopped!
Laura
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