Paypal declined a charge I made at CvS with my paypal Debit card even though i had sufficient funds. Then i proceeded to the ATM and paypal did not release any money. I called them and there was no answer due to Covid-19 allegedly. Then I messaged them, I received two answers that were totally different from one another. Both answers answers however, directed me to to call the number that does not have anyone answering. I have been sending messages to them for the last three days and i have not gotten any answer at all whatsoever. I transferred my money to my bank account, but paypal decided to hold the money for itself because it allegedly “could not verify my identity.” I sent a picture of my ID and followed the picture instructions- they said that they are unable to verify my identity. Now I am trying to simply close my account and Paypal will not let me. Paypal is opportunistic and is using Covid-19’as an excuse not to help anyone and invest our money it itself. While we are working hard, Paypal is stealing our paychecks. This is called fraud, and Paypal should be held accountable. Shame on paypal. Please help.
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