Hi, I am in a real predicament. Last week I had someone I sold something too back in October open a claim against me in Paypal, disputing that they never reieved the item. I never once had any communication from them on eBay, and they actually left me positive feedback. I obviously replied to this claim with evidence of the feedback, which you can see directly links to the paypal as the item number from Ebay all matches up, yet they have passed it in his favour and refunded him! I am actually really disusted, and slowly starting to loose faith in Paypal. I don't have the receipt either as I only tend to keep about 3 months worth, and I can't even appeal it as I don't have the tracking information anymore. So now people can just claim 5 months down the line they never received anything and get their money back! I don't really understand why Ebay is a 30 day back money guarantee, but paypal is 6 months (which I only learnt recently) Is there anything I can do in this instance? Thanks in advance.
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