Good day @xChisa ! If you have filed a dispute case already under SNAD or significatly not as described, then just keep on checking your email or the Resolution Center for any updates on the case. We will be informing you on what to do next if the seller responds. If this has already been escalated to a claim, here is a link that you can refer to. https://www.paypal.com/kr/smarthelp/article/paypal%EC%97%90%EC%84%9C-%ED%81%B4%EB%A0%88%EC%9E%84%EC%9D%84-%EC%A1%B0%EC%82%AC%ED%95%98%EB%8A%94-%EB%8D%B0-%EC%96%BC%EB%A7%88%EB%82%98-%EA%B1%B8%EB%A6%AC%EB%82%98%EC%9A%94-faq1560 Hope this helps and Stay Safe!
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