My account shows I owe a balance, but whe I chatted with customer service, they told me it was all sorted, but it still shows as outstanding. Now I don't know if it's been paid to the service I was supposed to pay, or not. I sent them a message and got a reply next day, saying login and check your messages etc. So I did that and clicked on 'Messages' but nothing there. How di you get any sense from them?
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