Hello, Having issues with contacting PayPal. My account is aged more than 1 years. eBay account have 550+ positive feedbacks. But after receiving payment, my money is held 21 days. I know that if you want to access money faster you need to provide tracking number and after it shows item as delivered money should be released. I am uploading tracking ID's to all my sales, but money is not released - I have to write email to PayPal and ask for manually review. During this all mess due to COVID-19 PayPal reduced support count, and replying to messages become much slower. Waiting for them to reply 4 days now, there is huge amount pending in my balance and nobody reviews my pending transactions with added tracking numbers showing items as delivered. Despite this problem I have received email from PayPal that they noticed some significant changes to my account activity. They require some information from me to understand this kind of account activity better. My account was limited and I am unable to send or withdraw money. I need to provide photo ID and tracking number of order received today. Same thing happened to me one or two weeks ago, I have uploaded all details and limitation was removed. Why this could happen? Now I have to wait till courier pickup item and I will able to provide tracking ID? I cannot wait anymore, pending money stopping my business and sales. Everyday with no response from PayPal I am loosing money and customers. Maybe there is any LIVE CHAT option? Or any phone to call with urgent issues like this?
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