Hi Around 2018 when I just Started to use paypal I added a visa card in my paypal that owned by my cousin just to test if it works with other persons card. I found it works everything fine. I just left it here and almost forgot about that card. Recently (4th October 2021) I accidentally select that card to withdraw money I didnt noticed at all. When money was not coming on my account I check it and found I select that card😢. The card holder is not anymore in Malaysia. As the account wasn’t used for long time therefore account is dominated. Still my cousin can access the account online but he cant transfer. I have contacted multiple times paypal and they are sending again and again robotic reply the transfer was completed, contact to card issuer! Though Again and Again I am saying thats not my card! I have contacted to bank as well and they ask for authorization letter from account holder to transfer the fund but at the end they are saying they couldn’t verify because paypal is not a bank. Now only resolution is ask paypal to claim the money to return. I am explaining Again and Again to paypal this matter and they end up with same robotic reply 'transfer is completed! Contact to card issuer' here is a screenshot of paypal response and I got about 10 response exact this copy and paste https://ibb.co/qNqJVnc
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