Hi, so I have a case open with regards to getting a refund for some trainers that I have not received. When I initially asked for the refund he said yes but then proceeded to cancel the refund. I opened a case with PayPal and it is still ongoing but it said that its been adjusted as the seller has offered me a refund. I have checked today and the second refund has been cancelled. Quite frankly I am out of pocket for £270 and have been messed about by the seller for over a month now. I need it to be sorted out as I need this money as I am now unemployed. PayPal seem to not be doing a lot and I feel let down by Buyers Protection as I thought this would have been sorted by now. Amount: £270.40 I have also tried to contact the buyer personally and he has not replied to me and his account has been terminated so I cannot message him. I have screenshots of all of the conversations between us and I also have details of the payment. I am really not happy with the service as I have provided enough evidence to prove I am in the right and he is in the wrong however I feel PayPal is working against me. If I don’t have the product and yet he is still able to cancel the refunds which I don’t understand. Please could this be sorted The Initial Payment was on the 28th February.The first refund got initiated on the 2nd of March. However, this was cancelled. I then opened a dispute with PayPal on 13th of March. However, it says its been adjusted and the seller has given me a full refund but its not in my PayPal Balance or bank account and the second refund has also been cancelled. I would like some reassurance/ update on how this is being handled and when I can expect a FULL refund in my account. Thanks Evan
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