Okay, apparently there was a change in PayPal somewhere along the way, that instead of using your DEFAULT shipping address, it gives you options to PICK an address where you want your items sent when you go through the process of paying a vendor. Have you ever used PayPal to have a Joann's order shipped to the store for pickup? PayPal saved that address, even though we didn't ASK them to. So after having an Etsy order shipped to Michael's and spending a week trying to track it down, (unsuccessfully), I went around and around with the Etsy folk, saying it MUST be their fault because I've been using PayPal for 20 years too and have never had this problem before! But the next time I used PayPal for a purchase ON ANOTHER WEBSITE, there was Michael's address in the shipping address. So then I knew the problem was not with Etsy, but with PayPal. I contacted the PayPal folks, which is how I found out about this new (even though they say it isn't new) method of choosing the shipping address. When you select PayPal as your payment method and you are routed to PayPal to log on, you are presented with a confirmation screen. AT THE TOP OF THAT SCREEN, there is a 'ship-to' address filled in, (probably with Joann's address for yours), with a drop-down that allows you to select an alternate address. Once you change the shipping address to the correct one, subsequent PayPal purchases will be sent to that address, that is, until you have something shipped to a store, then it will start using THAT address, because apparently that's how this new formula works. "Gee, should I use their default shipping address or the last one they used? Let's go with the most illogical choice." Whomever wrote this "enhancement" really **bleep** the pooch. I will say that the PayPal customer service guy was very helpful in resolving my issue. It would have been nice, however, that if they were going to change the way we do things (after we've done it the same way for 20 years), they could have given us a heads-up.
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