Hello, I placed an order with a retailer but during the Paypal credit checkout, the process froze and kicked me out. I then received an email from Paypal saying my transaction was successful (it shows as "temporary authorisation"). The retailer has advised they can "see" a payment for my order from a Barclaycard, but it is pending and therefore from their perspective the payment has not been made so they cannot process the order. Additionally they have advised the item I ordered is now out of stock, so have suggested I cancel and reorder a different item, and pay by card over the phone (which I plan to do). They cannot cancel the order as from their end it is still pending payment. How can I cancel this Paypal credit payment? Thanks!
... View more