This happened to me on the 11 of March and I’m still fighting now, if only they could always be that efficient! They are refusing mine saying it was not unauthorised. Don’t really know what else to do Now they phone every day because the PayPal account is negative £154 because Halifax returned it to my account as they could see it was fraud.
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This has happened to me and Paypal refuse it was unauthorised, even when a suspicious phone number had been added to my account. I Explained i have never heard of Yandex Europe or paid anyone in euros before, especially for business services or so it was labelled. Did you ever get anywhere with this? its left my account limiited and negative £145. Taylor
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I have contacted PayPal, they investigated and then refused it as being unauthorised so I appealed there decision and they said We've reviewed the transaction(s) and are denying your claim(s). This decision was made because this transaction was not unauthorised.
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Hi Could someone help me. I had a completed payment come out of my PayPal account to a yandex europe ag of €168 on the 11 of March. After looking into it there was also a new unknown mobile number attached to my account! I have disputed the transaction having never heard of the company ...... or receiving its “business services” but even after appealing PayPal’s decision It was not unauthorised they have reapplied the following. “We've reviewed the transaction(s) and are denying your claim(s). This decision was made because this transaction was not unauthorised.” Can someone help me as what to do next as I can’t afford to lose 10p at the moment let alone £150. Many thanks
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