I sent a customer and invoice which they paid and I received this message back:
We’ve placed the money on hold because we believe this transaction may involve a higher than usual risk. The money has been added to your on hold balance. There's no need for you to do anything and as long as no claims are raised by the buyer, the funds will be automatically released in 14 days.
Am I supposed to hold the merchandise for 14 days to see if the money goes through? (I'm new at this.)
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