There was a limitation placed on my account, due to an apparent high sale amount. I’ve issued a refund, however, the funds were distributed out of my bank account, instead of my PayPal account. My customer is also stating that the charge has posted on his credit card account. The item was returned last week. PayPal's support group is not answering via message, and I cannot get through to voice. I've also emailed them multiple times. What do need to do to resolve this matter? I'm at the point where I should close my account, due to bad customer service. Although, if I close my account with a pending balance and an unresolved matter with my customer, that can cause problems. Please assist.
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