" All they would do is deny they received anything, so I'm out the shipping cost as well. They found a legal loophole. The best thing I know to do is cancel my complaint." NO! Don't' cancel your complaint! First of all, Paypal will pay up to £18 towards the postage, secondly, it doesn't matter if the seller denies getting it back or the postmen get no reply at the address you post it back to, as long as you have sent it back *international tracked and signed* and Paypal can see that and can see there was an attempted delivery of the item to the address the seller gave you, you WILL get your money back from Paypal. I did! Regards Tony
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