I'm having this same issue. I paid almost $40 and was sent an item worth maybe $2. I had done careful conversions of the measurements in the item description to make it was what we wanted. I even have a screenshot saying it was a white 5 shelf with wheels. I was sent a blue 3 level tiny little basket thing that maybe could be used for toiletries. Nothing close to the large shelves we were shown on their instagram ad. Lesson learned yes but we pay with PayPal to get protection. I'm not going to stop until I get a full refund. PayPal needs to block this account and stop letting them scam people through their payment platform.
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