Hello! I am trying to cash a check using the PayPal app. I took pictures of the front and back of the check then it asked me to take pictures of my license to help verify my identity. After taking the picture I click the "Use" button. The app then crashes. I've already deleted app, rebooted phone, and reinstalled the app. I even contacted customer service in which they advised I am identified on their end, but the company that handles the checks, Ingo, does not have me verified. I called Ingo - the first time somebody answered, didn't say anything, and hung up. The second time somebody answered, didn't say anything, and put me back into the queue. I waited 15 more minutes until finally reaching someone who pretty much told me there's nothing she can do. I see others have had this issue. What did you guys do? Thank-you in advance for anyone with info! 🙂
... View more