I ordered on December 30, 2019 a Sega Flux Planetarium Projector listed as Christmas Sale! 60,000 stars Original Home Planetarium - Home Planetarium with 1 & 2 Discs for $45.89 total US dollars. 2 months go by and it's now February with zero shipment received and stonewalling delay email tactics from the Chinese seller. I finally receive a small envelope packet from China and it is only 2 discs, no Sega Flux Home Planetarium projector. I immediately (again) email the seller thinking it might come as a separate shipment. I receive the following email response from jieyi05support (Jieyi)Dear customer Sorry for all these trouble. Sorry, we have sent you an advertising product that does not include a machine which is in short supply. We cannot sell the machine at the current low price. We are sorry again for the misunderstanding you caused. Hope you can understand us. If you have any questions, please feel free to contact me! Best regards, Customer Service Center. I opened a case with PayPal, who has ALWAYS supported me against criminal sellers. Never ONCE have I had any open case resolved against me. Weeks go by with PayPal 'reviewing information' on my open case. Finally I hear nothing and open the request to check the status. PayPal closed the case in favor of the fraudulent Chinese seller and PayPal never even sent me an update email notifying me of this horrible decision. If PayPal does not reconsider their decision I will immediately close my account. PayPal never ONCE asked me to follow up or verified that I received all items of my order. HORRIBLE DECISIONS BY PAYPAL!!!
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