Hello, I bought some items online and I checked the order status of said item 1-2 weeks later and the order was still just confirmed. I asked the seller for a refund and after some persistence they agreed to give me a refund but apparently they will need to take 5% of it as a handing charge for the shopping plant. I wasn't bothered by this as the payment wasn't big but I told them to take it out of the refund. A week later and I still have not received my refund, they said that they cannot issue the refund until I close the Paypal dispute. I would just like to know how true this is as I have never delt with a dispute before and what actions should I take in order to get my refund. All advise and help would be much appreciated, thank you!
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