Sorry to hear but when you complain to PayPal, you ARE complaining to Zestads as they are one and the same. PayPal uses the shell company to pretend to send an item then refuses to reimburse you when you complain. If you appeal, they simply never respond back. Full out fraud. Here's a few steps to report them. If you’ve lost money to a retailer because of undelivered merchandised or are being told you must pay more in order to receive an item, there are several options: If you used a credit card, contact the credit card company using the number on the back of your card and dispute the charges. If you used a debit card, contact the banking institution immediately to report the loss (use the number on the back of your card). If you used a third-party app (PayPal, Venmo, etc.), contact them for instruction on next steps. If you don’t get satisfaction through these means, file a complaint at BBB.org and we will try to help you. If you were responding to an ad on social media (Facebook, Pinterest, Instagram, etc.), report the ad or business and tell the social media channel exactly what happened I've made several reports about PayPal's fraud and am currently working on filing a class action. Want to join?
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