I wish I had this advice before changing my reason for dispute. great advice. Even though I only received the one counterfeit item, Payapal has closed the case in favour of the seller saying I did not send item back. A staff told me that I would be able to enter the tracking number after she updated the dispute stage but this never happened and the case got closed. I have now reported the matter to our Ombudsman's office. Payapal is untrustworthy and will not protect your money. They protect their self interest and their profits only.
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