https://youtu.be/3Dlk9sgyDaI I'm struggling with the same thing. You'll have to contact Pay Pal by emailing them during the business hours of operation. That's the best I can advise you on. Some other people have had the same thing happen. Unable to do anything without help... I'm in Australia, and I can virtual message between Monday - Friday: 8am - 8pm AEDT Saturday & Sunday: 8am - 7pm AEDT Good luck
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