I had a bad experience with Paypal and a seller last year and I have not used them since. I thought Paypal was a buyer protection company. I would use them thinking if I had any problems with a seller that was approved by them that they would work it out with the seller. NOT SO! After several emails and attempts on my own, and getting returned emails stating that the address did not exist (yet same address they sent me a confirmation of order and correspondence from a person} I filed a complaint with Paypal hoping they could track down this seller! They did, however the company had changed its name. Good job Paypal for tracking down your shady seller. In my complaint to paypal in two separate emails I added pictures of the flimsy box my GLASS merchandise was shipped in (which was not a shipping box). I guess Viet Nam does not have regulation on shipping materials to be used to ship to USA nor do they have common sense. Well seller after months had gone by stated they would return my money after I sent them the merchadise was sent back under my expense! They refused to send me shipping label!! Again I contacted Paypal with pictures of merchandise and box!! Their response was a copy of sellers original email! So they did not even look at pics talk to seller or make this purchase right. Why should I spend more money to return merchandise to seller that should have protected so buyer would receive merchandise in one piece not 10. The reason I am writing this is I received the new policy of Paypal. I do not see any change that they will stand by their buyer!!! Why would I or you use them! Amazon stands by their buyer!!! BY BY PAYPAL!
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