@fyendmh When payment is received, a shipping address is included in the payment details so check your PayPal account and click on the transaction. It will tell you if what you do next is to ship or not. If the payment is subject to a hold, it will be marked 'On Hold" and the amount is in a pending balance on the Summary page. Ship directly within the transaction the tracking number will automatically be saved into the transaction. Otherwise, enter tracking info into the transaction (PayPal will not ask you to provide tracking number via email). Once PayPal can confirm delivery, the money will be released or if the option is available, ask the buyer to confirm receipt to release funds. If you need to enter tracking information and ask buyer to confirm, here's how: Sellers/recipients do this to get money sooner (may not be available for some countries): 1. Click Activity at the top of the page. 2. Find and click the original payment for the item or service. 3. Click Add Tracking Info. 4. Select an order status. Note: PayPal releases funds 24/48 hrs from delivery confirmation with courier by PayPal, if tracking info is provided in the transaction. Then ask buyers/senders to “confirm receipt” to release funds (may not be available for some countries): 1. Click Activity at the top of the page. 2. Find and click the original payment for the item or service. 3. Click Confirm Receipt. 4. Click Yes to confirm that you received the order. ***Not all transactions require receipt confirmation.
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