I recently bought the Dyson Airwrap from Tecobuy UK (who are not a UK company!). Waited 4 weeks for delivery and when it arrived I called Dyson and they confirmed it was a counterfeit machine. Escalated it to a Claim and PayPal say I’m to receive a full refund after I return the item but it’s going to cost £106 to ship it back to HK because of the weight and needing it to be tracked. How can I get the cost of this covered? Thanks so much for your advice
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