Hello, I have purchased shoes from Depop and it took seller 3 weeks to post it to me and when they finally did the shoes were completely damaged and def not as on pictures. As such I have opened a dispute and then a claim but lost it. I think this is very unfair as I provided pictures and all. I would like to appeal the PayPal decision but the guide says I have to go to my closed cases, then press view and then click Appeal the Outcome at the bottom of the page. there is NO SUCH BUTTON. Do you know by any chance how to make an appeal? I have messaged PayPal on FB but did not get the response so any help would be very appreciated!
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