I asked a representative in the message center but he said there was a limit to how much he could so and I would have to talk to someone on the phone to correct the issue.
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Can’t adjust the resolution in anyway unless I get another phone with a lower quality camera and download the PayPal app on it. It is for a limitation but I have no other notification of one being on my account since it only happens when I try to upload a check.
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Hey there, The problem is that the app is only letting me take a photo with my camera, I can't upload anything to it so resolution is outta my control. I have re-installed the app and it hasn't made a difference. Just waiting for a bug fix at this point.
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I’m using an iPhone to try an upload of photo of my ID to verify my identity because I wanted to cash a check. But after I take the photo and try to submit it the app crashes.
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