I'm having the exact same issue. I changed my phone number almost 6 months ago, but I was able to update that just fine. I don't know why it's still asking me to add my phone number to verify a new bank account but it's unbelievably frustrating and nothing is working. I don't even have a card to add because it's a savings account. So I'll have to transfer to a different card ( and pay the instant fee because PayPal doesn't support sending to my bank) and then transfer to my other savings. This is ridiculous.
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