I just filed a PayPal claim against this company as well. Ordered on a Friday, had not received shipping confirmation by Monday. Sent an email, got an automatic reply. Waited a couple of days, then went to file a claim with PayPal. We will see what happens. Fortunately I paid with a credit card through PayPal, so if PayPal happens to take their side I have some other options for recourse. While some other un-helpful user suggested the prices were "too good to be true" in my case they were advertising the product at the EXACT price that the item was on sale and purchased for a week after Christmas from another online shop. I just wanted a second item and thought they must have still had some in stock for that price. It is disheartening to hear so many people getting their claims denied by PayPal. Once upon a time if you saw a PayPal checkout button that typically meant the merchant was reliable.
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